SHIPPING

SHIPPING POLICY

We offer a flat shipping rate of LKR 350 for all orders and free delivery for orders over LKR 10000

We use multiple courier companies to deliver the orders. This allows us to choose the fastest shipping method available and get the items delivered as soon as possible. All orders are dispatched from our Colombo-based warehouse.

SHIPPING RATES

ORDERS UNDER LKR 10000

LOCATIONDELIVERY WINDOWPRICE
Colombo1-2 DaysLKR 350
Islandwide2-3 DaysLKR 350

ORDERS OVER LKR 10000

LOCATIONDELIVERY WINDOWPRICE
Colombo1-2 DaysFree
Islandwide2-3 DaysFree

WHEN WILL MY ORDER DISPATCH

We aim to ship your order within 1-business day of being placed. Once your order has been placed, a confirmation email will be sent to your nominated email address. If you do not receive a confirmation email, please check your spam folder or email us. Deliveries are sent during standard business hours Monday to Friday, and purchases made on weekends and public holidays will be processed the next business day. Once dispatched you will receive shipping confirmation via email.

Please Note: during busy periods or sales there may be delays with order processing and dispatch. We appreciate your understanding.

Should you have any further questions please feel free to email our Customer Service at hello@solitude.lk